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FAQ

1. How do I reserve the date?

To reserve the date, please call us on 01621 860698 or email us to first confirm availability.

2. What is required to reserve the date?

A deposit of £350 is required to reserve the date, with the balance payable 10 days before the wedding day. We accept credit cards and Paypal.

3.  Do we meet up with the photographer and are consultations included in the collection prices?

Yes, we would encourage meeting up at least a month before the wedding day to run through the events and order of the day and also agree on the photo plan and manage your expectations.  In the pandemic period, we are likely to suggest a Skype or Zoom meeting. 

All consultations are included, and we do not limit the amount of consultations to discuss your wedding day plans or the photography. 

4.  Can we include a list of formal groups in the collection?

Yes, we often suggest 6 to 8 groups in the photo plan and that forms part of our contract.  

5.  How long do you stay?

It depend on the package selected.


6.  Is editing / colour grading of our images included in the price of the collection?

All your pictures are edited for tonal balance.  Colour grading is included to reflect the mood of the moment.


7.  How long do you retain the digital images?

Once the high resolution files are given to you, we do not retain them for more than 6 months thereafter.  You are advised to back-up the digital files to an external drive and even consider cloud storage. 


8.  How far do you travel?

Our target wedding clients and venues are mainly based in Essex, Hertfordshire, Suffolk, Cambridgeshire and London.  However, if you would like us to attend a wedding venue more than 60 miles from Essex or outside of the UK, we are happy to discuss travel expenses.

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